Rebellious Gal Jewelry FAQ
For the Bold & Rebellious 💋✨
Ordering & Payments
How do I place an order?
Scroll the site, spot your next obsession (necklace, ring, hair clip, earrings… or just fucking everything), smash that “Add to Cart” button, then checkout. Congratulations, you just joined the rebellion.
What payment methods do you accept?
All major credit/debit cards, PayPal, Apple Pay, and Afterpay/Klarna (because we love dangerous decisions). No blood oaths, OnlyFans subscriptions, or “I’ll Venmo you later” nonsense.
My discount code isn’t working — what the hell?
Codes are divas: case-sensitive, one per order, and most don’t stack with sale items or other offers. If it’s still throwing a tantrum, email us the code and we’ll sort it.
Can I cancel or change my order after placing it?
Only if you’re faster than our warehouse gremlins. We pack stupidly quick. Email support@rebelliousgal.com immediately with your order number and pray.
Is your site secure? My card info safe?
Locked tighter than a punk’s choker. 256-bit SSL encryption, PCI-compliant, the whole deal. We don’t play with your data.
Shipping & Delivery
How much is shipping?
Free for all US rebels (yes, including Alaska & Hawaii — we see you). International babes: rates calculated at checkout. No nasty surprises, promise.
How long until my order ships?
We process & pack in 1–3 business days (often same day if you order before we start day-drinking). US delivery usually hits in 5–8 days total. International: 10–21 days depending on your country’s customs mood swings.
Do you ship worldwide?
Hell fucking yes. The rebellion is global.
Will I get a tracking number?
Always, sent straight to your inbox. You’ll be stalking that package harder than your ex’s new girlfriend.
What if my package is lost or stuck?
Once it’s with the carrier, it’s out of our hands, but we’ll fight for you. Send us your order number and we’ll open a case faster than you can say “where’s my shit?”
Customs fees & duties for international orders?
Those are on you, babe. We ship DDU (delivered duty unpaid), so if your country wants a cut, they’ll bill you on arrival. We don’t control that chaos.
Returns & Exchanges
What if it doesn’t vibe when it arrives?
14 days from delivery to start a return/exchange. Must be unworn, unbent, tags on, no perfume or smoke smell. We’ll know.
Who pays return shipping?
You do for refunds/changes of heart. But if we fucked up (wrong item, defective), we cover it. If you’re just swapping size/style, we’ll send the new piece free.
Are sale items returnable?
Final sale items are marked “final sale” — no returns, no exceptions, no tears.
How long until I get my refund?
Once we receive it back, we process within 3 business days. Refunds hit your original payment method (or store credit if you want it instantly).
Products & Sizing
How do I know my size?
Every product page has a detailed size chart + measurements. When in doubt, size up — oversized rings and loose chains are hot anyway.
Is the jewelry safe for sensitive skin?
Most pieces are 18k gold/platinum plated stainless steel or hypoallergenic. Sensitive queens: stick to the “Hypoallergenic Collection” listings. Still, patch test if you’re extra spicy.
Will it tarnish or turn my finger green?
Our shit is built to last, but nothing’s immortal. Avoid water, sweat, lotion, perfume, and pool parties. Treat it like your favorite bad boyfriend — hot but high maintenance.
Is it waterproof?
Water-resistant, not waterproof. Showering, swimming, or hot-tubbing with it on is a one-way ticket to tarnish town. Take it off before you get wet.
How do I keep my jewelry looking fierce?
Wipe with a soft cloth after wearing, store in the pouch we send, keep away from chemicals/perfume/hairspray. Don’t sleep, shower, or workout in it unless you want it to age like milk.
Other Burning Questions
Do you have a rewards or loyalty program?
Coming soon, we’re cooking something filthy good. Join the mailing list so you don’t miss it.
Do you offer gift cards?
Hell yes — digital only, instant delivery, never expires. Perfect for when you want to convert your basic friends.
I want to collab / be an ambassador / send you my tits for free jewelry.
We love ambitious. DM us on Instagram @rebelliousgal or email collabs@rebelliousgal.com with your stats and vibe.
Still got questions?
Slide into support@rebelliousgal.com — we answer fast and with zero attitude (unless you deserve it).
Stay rebellious, never basic ✧